My question involves criminal law for the state of: California.
Hi there,
So here is my scenario:
I purchased a bag around Christmas time from Nordstrom Rack in California. I remember paying about $230 or so for it (the price was about $219+ tax), and used a combination of my debit card & a gift card to purchase it, as I'd just gotten married and had gift cards.
Yesterday, while at Nordstrom Rack, I saw another bag, that I thought would be even better for carrying my schoolbooks/work items, and decided to return the bag from a month ago. It still had all its paper (that stuffing they put it in in stores to make the bag appear full), as well as the garment bag completely unused.
Yesterday, I paid approximately $305.
Because I had now just paid for two bags, I wanted to return the bag I wasn't going to use right away, so this morning, I go into Nordstrom Rack, give them the bag, and pull out from my wallet what I believed to be the proper tag (although it wasn't attached, I just grabbed it out my wallet where I tend to stuff little paper things like that), and they looked up my purchase using my debit card. (They have a system where you don't even need to give them receipts; they just look up your purchases using your debit card.)
They put the tag back on the bag, clearly found the purchase on my card, refunded the money to my card, and I was given a printed receipt. After that, I shopped around the store for about an hour, trying on clothes, and making new purchases.
Tonight, when I got home, I was cleaning out my bag, wallet, etc., getting my ducks in a row for the week. When I pulled out the receipt for the return, I noticed that they had returned me about $80 more than I remember paying for the bag a couple months ago. I could not find the original receipt for that December bag, but looked on my online Chase roster, and I was able to confirm this.. I saw the December transaction for $176, but I remember I'd paid part of it in gift cards/store credit at the time, as I mentioned above. (I also believe I bought some gifts during that visit, so I can't be sure of the exact amount of the total transaction that pertained to the bag, if that makes sense.) Also, as I began to panic about this after seeing the receipt, I remembered that I'd gotten a new debit card a few weeks back, and so this only reaffirms my belief that the store completely completed the return in error because after looking at my records, I am certain that the December transaction took place on a different debit card.
What it looks like they did was return the December bag for the price of the bag I bought yesterday, so basically they refunded me about $80 more than they needed to.
I am sure the bag will sell (I saw them reattach the tag I gave them today to the bag, so I'm sure someone will buy it), and I'm not worried about Nordstrom going under because of this, but I have never done anything like this, and even though it was totally an accident, I'm not sure what recourse to take. Actually, when I was in there today, I walked past bags that were VERY similar (same brand and type) to the one I returned selling for the same price as yesterday's bag, but I specifically remember paying $219+ tax back in December.
My husband says to wait until the return transaction hits my account, confirm it is higher than it should be, and then decide what to do, whereas my first reaction was wanting to rush to the store before they close to alert them to what happened. I have *never* been in trouble with the law whatsoever (aside from parking tickets), and I'm not proud to admit I have a crazy propensity for worrying. I don't want to blow this into something bigger than it needs to be, but at the same time, I want to make things right, and hate living in fear.
My initial thought had been to take the bag I bought yesterday in to Nordstrom Rack, explain that it looks like they refunded me for the wrong amount - the amount for this new bag - and ask that they deduct me the $80 or so dollars to make things even. However, I can't seem to find my receipt for that one, so all I would have is the charge on my Chase account, but like I mentioned, that wouldn't reflect the amount I paid in gift cards. The refund still hasn't hit my account, so I figure I should wait until that happens, but once it does, I'd love some advice on how to proceed.
Kindly.
Hi there,
So here is my scenario:
I purchased a bag around Christmas time from Nordstrom Rack in California. I remember paying about $230 or so for it (the price was about $219+ tax), and used a combination of my debit card & a gift card to purchase it, as I'd just gotten married and had gift cards.
Yesterday, while at Nordstrom Rack, I saw another bag, that I thought would be even better for carrying my schoolbooks/work items, and decided to return the bag from a month ago. It still had all its paper (that stuffing they put it in in stores to make the bag appear full), as well as the garment bag completely unused.
Yesterday, I paid approximately $305.
Because I had now just paid for two bags, I wanted to return the bag I wasn't going to use right away, so this morning, I go into Nordstrom Rack, give them the bag, and pull out from my wallet what I believed to be the proper tag (although it wasn't attached, I just grabbed it out my wallet where I tend to stuff little paper things like that), and they looked up my purchase using my debit card. (They have a system where you don't even need to give them receipts; they just look up your purchases using your debit card.)
They put the tag back on the bag, clearly found the purchase on my card, refunded the money to my card, and I was given a printed receipt. After that, I shopped around the store for about an hour, trying on clothes, and making new purchases.
Tonight, when I got home, I was cleaning out my bag, wallet, etc., getting my ducks in a row for the week. When I pulled out the receipt for the return, I noticed that they had returned me about $80 more than I remember paying for the bag a couple months ago. I could not find the original receipt for that December bag, but looked on my online Chase roster, and I was able to confirm this.. I saw the December transaction for $176, but I remember I'd paid part of it in gift cards/store credit at the time, as I mentioned above. (I also believe I bought some gifts during that visit, so I can't be sure of the exact amount of the total transaction that pertained to the bag, if that makes sense.) Also, as I began to panic about this after seeing the receipt, I remembered that I'd gotten a new debit card a few weeks back, and so this only reaffirms my belief that the store completely completed the return in error because after looking at my records, I am certain that the December transaction took place on a different debit card.
What it looks like they did was return the December bag for the price of the bag I bought yesterday, so basically they refunded me about $80 more than they needed to.
I am sure the bag will sell (I saw them reattach the tag I gave them today to the bag, so I'm sure someone will buy it), and I'm not worried about Nordstrom going under because of this, but I have never done anything like this, and even though it was totally an accident, I'm not sure what recourse to take. Actually, when I was in there today, I walked past bags that were VERY similar (same brand and type) to the one I returned selling for the same price as yesterday's bag, but I specifically remember paying $219+ tax back in December.
My husband says to wait until the return transaction hits my account, confirm it is higher than it should be, and then decide what to do, whereas my first reaction was wanting to rush to the store before they close to alert them to what happened. I have *never* been in trouble with the law whatsoever (aside from parking tickets), and I'm not proud to admit I have a crazy propensity for worrying. I don't want to blow this into something bigger than it needs to be, but at the same time, I want to make things right, and hate living in fear.
My initial thought had been to take the bag I bought yesterday in to Nordstrom Rack, explain that it looks like they refunded me for the wrong amount - the amount for this new bag - and ask that they deduct me the $80 or so dollars to make things even. However, I can't seem to find my receipt for that one, so all I would have is the charge on my Chase account, but like I mentioned, that wouldn't reflect the amount I paid in gift cards. The refund still hasn't hit my account, so I figure I should wait until that happens, but once it does, I'd love some advice on how to proceed.
Kindly.
Retail Fraud / Shoplifting: Accidentally "Returned" Wrong Item
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