My question involves a consumer law issue in the State of: CA
We have a written, signed contract with customer from 2008. Our standard warranty is 5 years. This is written in the contract as "five years" for warranty, and is standard for every contract of this type. Customer crossed this out, put "ten" . This was not noticed at the time the job was in progress and completed. They now expect us to fix something that is past our warranty of five years. This change was not approved, nor initialed by us. They just wrote it in and expect us to honor it. Since it is hand written into the contract and was never approved by us, do I have to honor it by law? They snuck this in and I really want to tell them NO!
We have a written, signed contract with customer from 2008. Our standard warranty is 5 years. This is written in the contract as "five years" for warranty, and is standard for every contract of this type. Customer crossed this out, put "ten" . This was not noticed at the time the job was in progress and completed. They now expect us to fix something that is past our warranty of five years. This change was not approved, nor initialed by us. They just wrote it in and expect us to honor it. Since it is hand written into the contract and was never approved by us, do I have to honor it by law? They snuck this in and I really want to tell them NO!
Construction Contracts: Customer Changed Warranty
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