My question involves unemployment benefits for the state of: Michigan
My question is a simple base question: Who can I complain to about the process of filing for unemployment? I realize they give you all the information in their handy dandy "toolkit" but why would it be so hard for them to summarize it so there is no confusion. I filed and was unaware I had to job search the week I filed and who knew the week starts on a Sunday? And to top that off they don't give you a chance to talk to a live person to explain yourself it's just basically yes or no answering. I really feel they need to atleast have a person available at their sites. I went there and was told by the MiWorks staff they don't work for Unemployment so they couldn't tell me this, that and the other thing when I went in with questions. It's a very poor system and I know my complaint won't change it but is there someone I can lodge a complaint with anyways?
My question is a simple base question: Who can I complain to about the process of filing for unemployment? I realize they give you all the information in their handy dandy "toolkit" but why would it be so hard for them to summarize it so there is no confusion. I filed and was unaware I had to job search the week I filed and who knew the week starts on a Sunday? And to top that off they don't give you a chance to talk to a live person to explain yourself it's just basically yes or no answering. I really feel they need to atleast have a person available at their sites. I went there and was told by the MiWorks staff they don't work for Unemployment so they couldn't tell me this, that and the other thing when I went in with questions. It's a very poor system and I know my complaint won't change it but is there someone I can lodge a complaint with anyways?
Application Procedure: Not User Friendly
0 commentaires:
Enregistrer un commentaire